SHIPPING
We updated our shipping policy on 29-03-2024.
- We have stopped this service due to the problems experienced in shipping and delivery with the free national cargo service.
- The system automatically calculates larger cargoes according to the location of your country.
- Our way of shipping products is DAP
- Customs costs that may arise in your country's customs belong to the buyer.
- Customs legislation differs from country to country. In case of any problem, you can consult your customs officer.
- If a product goes to the buyer's customs and is not collected by the buyer, no refund will be made until it is returned to us. In such a case, round-trip shipping costs and a service fee of 10% of the product price will be deducted from your payment, and the remaining amount will be refunded to you.
- If the product passes through customs directly and is on its way to the buyer, there is no possibility of the product being returned.
- All our shipments are sent via PTS World. Pts uses cargo companies such as UPS, DHL, FEDEX.
- With our updated shipping system, the product you purchase is delivered within 3 to 7 business days after it is shipped. However, this period may be extended due to delays in shipping.
- Our average shipping time for a purchased product is 2-5 business days.
- Since we offer increased transportation costs and fast delivery, the shipping fee is reflected in your orders at the payment stage.
- Once you complete your order, you accept all of these terms. In case of dispute, these documents will be submitted to the payment institution.
PAYMENTS
- We accept bank transfer, credit card, coin payments.
- For your security, we use an SSL certificate on our site.
- We use 3D Secure for Credit Card Payments. When you want to make a payment, a password is sent to the phone number registered to your card to verify the payment. Even if your account is available, the payment will not be completed without entering this password in the required field.
- 3D Secure protects the seller and buyer as it makes it impossible to make transactions with stolen cards.
Dap Delivery Responsibility Map
